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Good business requires good decisions. Yet sometimes our decisions turn out poorly, not for lack of information, but because we’re human. We invest millions in systems to monitor the capital and operations sides of our businesses, but in the end, crucial decisions are made by humans— smart, experienced, but altogether fallible.

Consider the typical promotion: An employee that excels is “rewarded” with a position that requires managing others, often former peers, with little or no training to handle the challenges of personalities, conflicts, and motivation that come with the job. Frustration at best and failure at worst is almost guaranteed.

Despite successfully running their respective organizations, most business leaders are significantly less skillful with the psychological currency of their employees. Consequently, many executives find it very difficult to manage the complex interpersonal issues that confront them at work while balancing the other demands of their lives.

Since change, personnel issues, and stress cost business some $300 billion annually, providing yourself and your organization with a mental technology and tools to effectively handle such challenges will be one of the best decisions you'll ever make.